Use of Shinefy products and services (including but not limited to Shinefy LLC, Chase Reiner) constitutes your acceptance of and agreement to comply with this section.
All accounts are set up on a prepaid basis. Payment must be received by Shinefy LLC before any billable product or service is provided/activated. In the event of a trial period, payment information must be on file before the Client‘s account is created.
Client is required to keep a valid credit/debit card on file to charge for recurring monthly subscription fees. All recurring subscriptions are automatically invoiced and charged to the credit/debit card on file.
Trial subscriptions are limited to one trial per person, per product. The purchase and subsequent cancellation of multiple trials may result in permanent closure of the account. If it is determined that any Client fails to pay the agreed upon monthly or annual payments by exploitation of any self-billing feature, all associated accounts may be terminated immediately, without warning. Subscription billing is based on the availability of products and services within the parameters defined by client‘s package(s).
Payment receipts are provided electronically with each purchase and may also be provided upon client‘s request.
Credit/Debit Card Billing
All credit/debit cards are automatically charged on the Client‘s specific billing cycle date.
In the event a credit/debit card fails to charge successfully, access to the product will immediately cease.
Shinefy reserves the right to remove Client application data from its servers after nonpayment.
Cancellation of a subscription immediately stops automatic subscription billing. If there is time remaining in a subscription period, access to the service will remain open until the end of the prepaid billing cycle.
Invoices are generated and payments are collected at the beginning of each billing period. Client billing periods typically begin on the day of the month (or year for yearly plans) in which the Client purchases the Shinefy LLC subscription.
Clients must request to cancel their subscriptions at least 10 days prior to their next billing date to avoid being charged on the billing date.
Shinefy LLC will not prorate any portion of unused subscription services. All subscription fees are nonrefundable except as described below.
Refunds for Shinefy subscriptions are NOT AVAILABLE !!!. All subscriptions must be cancelled 10 days before the next billing date to avoid charge.
Refunds will not be given for unused or partially used subscriptions.
A request to cancel a Shinefy LLC Product must be initiated at least 10 days prior to the next invoice date.
For Shinefy users, cancellation can also be done via email email@example.com self service in Client‘s Account.
Any other request to cancel a Shinefy LLC Product must be made via the customer support portal with a Shinefy LLC representative at least 10 days prior to the next invoice date. Clients are encouraged to keep records of all communications regarding cancellation. Until a cancellation request is made, or a cancellation processed via the self-service portal, Shinefy LLC will continue to treat Client‘s Account as an open account. Unless canceled, the billing cycle will continue, possibly resulting in a past due account that may be turned over to a third-party collection service.
It is imperative to contact a Shinefy LLC representative, utilize the self-service option, or submit an online ticket if Client wishes to initiate cancellation of its Shinefy LLC account.
Client Data may be deleted at the discretion of Shinefy LLC when Client‘s account is closed for any reason.
Agreement to Billing Terms and Conditions
By signing up for a Shinefy LLC subscription, you are agreeing to our Shinefy LLC Subscription, Billing & Refund Policy.
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